CRM 2015 - An Administrator's View The what, why and how of 10 powerful new features in CRM 2015   Make sure your CRM upgrade is more gain than pain with the Opsis e-book 'CRM 2015 - An Administrator's View'.  Get real business value by implementing new features to: Enhance Business Process Flow and Business Rule Logic, including split path logic Deliver Customisable Help for YOUR CRM system Query and Visualise Hierarchical Data such as Account relationships Implement Hierarchical Security to protect your data Use Roll-up Fields to see your aggregate data more easily Set up Calculated Fields without needing to program Gain control with Product Catalogue Configuration Synchronise Outlook data into CRM Give yourself the knowledge you need to improve results for your team and your business.  Download the e-book now. Opsis were extremely professional throughout the process, demonstrating excellent grasp of both business and technical issues. Colin Hickling - Consultant - NSW Dept of Finance, Lands & Property Information Opsis is a boutique consultancy which helps organisations of all sizes realise the benefits of CRM. We have twelve years of experience implementing CRM for small business, corporates, charities and public sector, and we're passionate about delivering good value and real results.